Shipping information

HOW LONG DOES SHIPPING TAKE AND HOW MUCH WILL IT COST?

The shipping costs vary depending on the purchase value, shipment type and the destination. Your rate will be automatically calculated at checkout.
We aim to dispatch orders within 24 hours during working days. It may take longer during holidays and during special sales.
Estimated delivery times are to be used only as a reference. And are calculated from the date of dispatch.
Please note that we are not responsible for any delays caused by destination customs clearance processes, weather conditions or for any other circumstances beyond the control of L’Atelier di Maria.

We offer the following shipping options:

IS MY PACKAGE INSURED?

We insure each purchase from our store until it is delivered to you. Once your package has been delivered to the shipping address, the package is no longer under the responsibility of L’Atelier di Maria.

HOW MANY TAXES AND DUTY FEES WILL I HAVE TO PAY?

Most countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
The following countries are shipped to on a DDP (Delivery Duty Paid) basis: Austria, Belgium, Canada, China, France, Germany, Italia, Japan, Luxembourg, Monaco, Netherlands, Portugal, Spain, United Kingdom, United States

If a DDU (Delivery Duty Unpaid) destination is selected, the product prices displayed are exclusive of all taxes and duty fees and exempted from Italian taxes. Once your order arrives at its destination you might be required to pay the import duty fees, customs and local sales taxes imposed by your destination country in order to release your order from customs.

HOW CAN I TRACK MY ORDER?

Once your order has been dispatched, you will receive an email containing your tracking number.